Blogs
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Freemium Einstein Features Included with Your Salesforce Edition For Service Cloud
Service Cloud Einstein Einstein Bots Unlimited 25 Einstein Bots conversations per user/per month Einstein Case Classification Enterprise, Performance, and Unlimited Editions Build one predictive model to recommend field values, in real-time, to your agents at no additional charge Einstein Article Recommendations Enterprise, Performance, and Unlimited Editions Unlimited for agent users Einstein Next Best Action Essentials,…
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Salesforce Diagramming Framework
Diagrams help drive key project decisions, align delivery teams, and help everyone understand where you’re going and what’s been done. Consistent, easy-to-understand diagrams are a critical part of project success. But there hasn’t been guidance from Salesforce on how to build great diagrams until now. 3 CONSIDERATIONS WHEN BUILDING SALESFORCE DIAGRAMS 1. You are managing…
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Data Migration in Salesforce
“Data migration is the process of selecting, preparing, extracting, and transforming data and permanently transferring it from one computer storage system to another” Most migrations take place through five major stages: Extraction: remove data from the current system to begin working on it. Transformation: match data to its new forms, ensure that metadata reflects the data…