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Zendesk to Salesforce Migration
- Data migration – Account, Case, Comment, Attachment, Articles
- Service Cloud Setup and Process Migration
- Build a Customer Help Center using Digital Site
Salesforce & Quickbooks Integration
- Create Account, Product, Invoice and Estimate
- Update the estimate and invoce
- Sync changes from Quickbooks to Salesforce
Digital Sites (Communities) Implementation
- Customer Help Center (Case, Knowledge, Account Management)
- Partner Community for channels, resellers and vendors
- B2B Seller Portal (Catalogue, Pricing and Artifacts Management)
Einstein Bot – WhatsApp and Web Integration
- Design Einstein Bot
- Integration with different channels – WhatsApp, Web
- Enable AI using intent and machine learning
Einstein Analytics – Now Tableau CRM
- Build dashboards on local Data
- Integrate with other systems to pull data
- Data transformation and advance reporting using SAQL
Aura & VF to LWC Migration
- Analyze the existing Visualforce and Aura Components
- Migrate them to LWC
- Optimize the design and structure & Analyze performance