Blogs
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Zendesk to Salesforce Service Cloud Migration
Zendesk is good tool for support but still we have to move to Salesforce for reasons – like level of customization, tightly coupled with Sales and Marketing, good for enterprise org and so many other reasons. But while migration, you must need to take care following things: DATA MIGRATION Knowledge Article Migration Ticket and Comment…
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Box Authentication – Getting Access token Using JWT OAuth2.0 in Salesforce
This articles explains how can we authenticate in Box.com using JWT OAuth 2.0. Here is the API details in Box API documentation: https://developer.box.com/guides/authentication/jwt/without-sdk/ Box – Prerequisites Salesforce – Prerequisites Apex Code A). In following implementation, we are not using standard JWT and JWS because it throws error “Signature verification error. The public key identified by…
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Apex Trigger Practice (4) – Trigger to create Sales Team
Components Involved Account is parent Object of Opportunity Account has Owner field as User Account has related list called “Account Team” Likewise, Opportunity has related list called “Opportunity Team” Requirement When opportunity is created then automatically add Account Team member along with Opportunity Owner as part of the Sales Team (Opportunity Team).