Blogs

  • How to get IP Address of Community User – Guest and Logged in Customer User

    DESCRIPTION Tracing IP address of community is utmost requirement to achieve different goals like geo based technical support, spam protection and other security things. There are bunch of forum discussions related to this: https://developer.salesforce.com/forums/?id=9062I000000g56rQAA https://salesforce.stackexchange.com/questions/145145/how-to-get-ip-address-of-current-user-in-lightning-component https://salesforce.stackexchange.com/questions/246085/how-to-get-the-public-ip-address-of-current-user-in-lightning-component-hosted-o/246087 APPROACHES In order to solve this, simple approach is to get the IP address and store in any custom…

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  • Salesforce Platform Encryption and Classical Encryption – Depuzzling

    To take your security measures further, Salesforce Shield provides a more robust suite of solutions. Shield includes three products: Platform Encryption, Event Monitoring, and Field Audit Trail. Here our focus on Shield Platform Encryption, which provides a higher-level encryption (256-bit instead of 128-bit) than the classic offering. Platform Encryption is very different than classical encryption…

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  • Zendesk to Salesforce Service Cloud Migration

    Zendesk is good tool for support but still we have to move to Salesforce for reasons – like level of customization, tightly coupled with Sales and Marketing, good for enterprise org and so many other reasons. But while migration, you must need to take care following things: DATA MIGRATION Knowledge Article Migration Ticket and Comment…

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