Blogs
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Variations of Deletion behaviour in Salesforce and Rollback option
1. If a child record (like a Contact or Opportunity) is deleted and the parent record is subsequently deleted (Like the Account), the child record is permanently deleted. Even if the parent record is undeleted, the child record cannot be recovered, but if the child record is undeleted first this won’t happen. 2. When…
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How to find inline links/images in Salesforce knowledge using apex
We often get requirement to move articles/Knowledge from any platform to Salesforce but somehow we miss inline links to update. This script is just a quick way to find such affected articles: String artIds = ”;for(Knowledge__kav k : [SELECT ArticleBody__c FROM Knowledge__kav WHERE Language=’en_US’ AND PublishStatus=’Draft’]){ if(k.Answer__c!= null && k.ArticleBody__c.containsIgnoreCase(‘help.company.com’)){ //system.debug(k.Id); …
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Push notification in Lightning Service Console
There is a very powerful feature in classic console that whenever any changes happens at any record by other users, you can know it in list view and case detail page as well: https://trailhead.salesforce.com/en/content/learn/modules/service_console_customize/service_console_customize_push But unfortunately, Salesforce does not provide this feature in lightning service console yet — a real pain for support agent. Here is an idea…