Manage Article in Salesforce using Apex

/ apex, Apex Code Practice, Knowledge, Salesforce / By Ayub

Create a new article

Knowledge__kav ka = new Knowledge__kav();
ka.Title = 'Salesforce CRM';
ka.UrlName = 'salesforce-crm';
ka.Summary = 'Salesforce Cloud CRM';
ka.Language = 'en_US';
insert ka;

Publish a draft Article

String knowledgeArticleId = 'kA06g000002AJ7t'; //Add knowledge article record id
KbManagement.PublishingService.publishArticle(knowledgeArticleId, true);

Set a schedule for archiving a published article

String knowledgeArticleId = 'kA06g000002AJ7t'; //Add knowledge article record id
Datetime scheduledDate = System.now().addMonths(2); //Add date to schedule the archive
KbManagement.PublishingService.archiveOnlineArticle(knowledgeArticleId, scheduledDate);

“Please be aware that if the scheduledDate is left blank or set as null, the article will be archived right away.”

Abort the scheduled archiving of a published article

String knowledgeArticleId = 'kA06g000002AJ7t'; //Add knowledge article record id
KbManagement.PublishingService.cancelScheduledArchivingOfArticle(knowledgeArticleId);

Remove an article from the archived section

String knowledgeArticleId = 'kA06g000002AJ7t'; //Add knowledge article record id
KbManagement.PublishingService.deleteArchivedArticle(knowledgeArticleId);

Delete a draft article

String knowledgeArticleId = 'kA06g000002AJ7t'; //Add knowledge article record id
KbManagement.PublishingService.deleteDraftArticle(knowledgeArticleId);

Generate a draft article using content from an archived article

String knowledgeArticleId = 'kA06g000002AJ7t'; //Add knowledge article record id
KbManagement.PublishingService.editArchivedArticle(knowledgeArticleId);

Deactivate a published article

String knowledgeArticleId = 'kA06g000002AJ7t'; //Add knowledge article record id
KbManagement.PublishingService.editOnlineArticle(knowledgeArticleId, true);