Create a new article Publish a draft Article Set a schedule for archiving a published article “Please be aware that if the scheduledDate is left blank or set as null, the article will be archived right away.” Abort the scheduled archiving of a published article Remove an article from the archived section Delete a draft …
Generate a fresh article. Release a draft article. Withdraw a published article. Arrange the archival of a published article. Please note that if the scheduledDate provided is null, the article will be archived immediately. Revoke the scheduled archival of a published article: Remove an article from the archive: Erase a draft article: Generate a draft …
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What a Salesforce Developer can Learn Other than Salesforce Platform Read More »
We often get requirement to move articles/Knowledge from any platform to Salesforce but somehow we miss inline links to update. This script is just a quick way to find such affected articles: String artIds = ”;for(Knowledge__kav k : [SELECT ArticleBody__c FROM Knowledge__kav WHERE Language=’en_US’ AND PublishStatus=’Draft’]){ if(k.Answer__c!= null && k.ArticleBody__c.containsIgnoreCase(‘help.company.com’)){ //system.debug(k.Id); …
How to find inline links/images in Salesforce knowledge using apex Read More »
PROBLEM STATEMENT SOLUTION Below given solution is use to Apex script to query Knowledge and make change and then publish in mass. This peice of code further can be used anywhere in Anonymous Window (Developer Console –> Debug –> Open Execute Anonymous window) or Apex Class/Trigger. Query Published articles and make desired changes (skip if …
