How Salesforce Customer Portals Benefit Online Businesses

Want to provide your customers with better support to enhance their experience and streamline your support efforts? A customer portal in Salesforce just might be the game-changing solution that your business needs. You can create a personalized space where your customers can access support, track orders, and find information at their convenience without having to …

How Salesforce Customer Portals Benefit Online Businesses Read More »

Data quality & setup prerequisites needed to make Agentforce work effectively

Introduction To ensure that Salesforce Einstein Bots (Agentforce) performs effectively, it’s essential to have a robust data quality framework and system configuration in place. This involves a series of data, platform, and configuration prerequisites that, when fulfilled, enable seamless operation, accurate responses, and an enhanced user experience. Here are the primary prerequisites: Data Quality and …

Data quality & setup prerequisites needed to make Agentforce work effectively Read More »

Delete Debug Log In Salesforce Programmatically

Requirement To delete debug logs programmatically in Salesforce, you can use the Salesforce Tooling API as simple Apex DML is not supported on this. Specifically, the ApexLog object represents the debug logs, and you can delete them by querying this object and then using the API to delete the logs. Apex Code