Want to provide your customers with better support to enhance their experience and streamline your support efforts? A customer portal in Salesforce just might be the game-changing solution that your business needs. You can create a personalized space where your customers can access support, track orders, and find information at their convenience without having to …
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INTRODUCTION Occasionally, there may be a need to include or alter field values during the onsubmit event of lightning:recordeditform. In the following example, I am creating a record for the ‘Lead’ object using lightning:recordeditform, and within the onsubmit event, I am appending the ‘Description’ field value for the ‘Lead’ object. Aura Component: JavaScript controller:
INTRODUCTION How can We enable article voting for the guest users without prompting them to login. Salesforce lets guest users vote their own article without logging in. SOLUTION To allow guest users to like or dislike articles in Salesforce, you can follow these steps: Here’s an example of how the code: LWC: LWC JS Controller …
Vote Article as Guest/Unauthenticated User in Salesforce Community Read More »
DESCRIPTION If you have enabled Contact Support page in community but when guest user tries to access it throws error or redirect to login experience. CHECKLIST There are following things we need to verify in order to make it working.
If you are using Salesforce Community and you have network Id of the community but I don’t know how to get Base URL of the community. Here is a way to get the community base URL using its id in apex: Usage: Id communityId = Network.getNetworkId(); getCommunityURL(communityId);
DESCRIPTION Tracing IP address of community is utmost requirement to achieve different goals like geo based technical support, spam protection and other security things. There are bunch of forum discussions related to this: https://developer.salesforce.com/forums/?id=9062I000000g56rQAA https://salesforce.stackexchange.com/questions/145145/how-to-get-ip-address-of-current-user-in-lightning-component https://salesforce.stackexchange.com/questions/246085/how-to-get-the-public-ip-address-of-current-user-in-lightning-component-hosted-o/246087 APPROACHES In order to solve this, simple approach is to get the IP address and store in any custom …
How to get IP Address of Community User – Guest and Logged in Customer User Read More »
PERSON ACCOUNT: PROS PERSON ACCOUNT: CONS Some other useful help Articles: Person Account VS Business Account – An Essential Decision in Contact Management in Salesforce https://www.linkedin.com/pulse/20140507175728-96768874-5-reasons-to-avoid-person-accounts-in-salesforce-com/ https://cirriussolutions.com/salesforce-person-acconts
