Blogs
-
Send email using apex
-
Freemium Einstein Features Included with Your Salesforce Edition For Service Cloud
Service Cloud Einstein Einstein Bots Unlimited 25 Einstein Bots conversations per user/per month Einstein Case Classification Enterprise, Performance, and Unlimited Editions Build one predictive model to recommend field values, in real-time, to your agents at no additional charge Einstein Article Recommendations Enterprise, Performance, and Unlimited Editions Unlimited for agent users Einstein Next Best Action Essentials,…
-
Salesforce Diagramming Framework
Diagrams help drive key project decisions, align delivery teams, and help everyone understand where you’re going and what’s been done. Consistent, easy-to-understand diagrams are a critical part of project success. But there hasn’t been guidance from Salesforce on how to build great diagrams until now. 3 CONSIDERATIONS WHEN BUILDING SALESFORCE DIAGRAMS 1. You are managing…