Var cap = Percentage of Capacity given in routing configuration * Capacity given at presence configuration; Var actualWorkItemCanBeWorkedByAgent = Capacity given at presence configuration/cap;
Goal of article is to summarize and keep reminding the theory of apex design patterns here: https://developer.salesforce.com/page/Apex_Design_Patterns. However, we use all of them, but we easily forget what is called what and sometimes to even use it. Here are a list of design patterns, some of which are standard object-oriented patterns in a Force.com context, …
Legacy Approach Previously, I used to use Apex Metadata Service (https://andyinthecloud.com/2013/10/27/introduction-to-calling-the-metadata-api-from-apex/); but it requires to import all code for even a small requirement. After, release of Tooling API, I find it lifesaver for such implementation. Below given approach is with help of Tooling api. Here is one Salesforce stackexchange question: https://salesforce.stackexchange.com/questions/162390/how-to-update-picklist-values-along-with-record-types-using-metadataservice New Approach First HTTP …
Update picklist value and add it in record type using apex Read More »
Introduction A Salesforce developer should learn other technologies for several reasons: Technology List Javascript Tech – Node or React Js: It can be really powerful for you if you learn any of trending javascript tech like Angular, Node or React js. Cybersecurity: Being Salesforce on cloud, most security freak companies ask question or share their …
What a Salesforce Developer can Learn Other than Salesforce Platform Read More »
URI /services/data/v46.0/metadata/deployRequest Header Content-Type: multipart/form-data; boundary=BOUNDARY Accept: application/json Body –BOUNDARY Content-Type: application/json Content-Disposition: form-data; name=”entity_content” { “deployOptions” : { “allowMissingFiles” : false, “autoUpdatePackage” : false, “checkOnly” : false, “ignoreWarnings” : false, “performRetrieve” : false, “purgeOnDelete” : false, “rollbackOnError” : false, “runTests” : null, “singlePackage” : true, “testLevel” : “RunAllTestsInOrg” } } –BOUNDARY Content-Type: application/zip Content-Disposition: …
Profile controls Administrative Permissions General User Permissions For user permission, read our Available Feature Licenses documentation.
Required Domains Source: https://help.salesforce.com/articleView?id=000321501&type=1&mode=1 If your company has policies to whitelist only Salesforce domains, please include to the following domains to ensure you receive all content from Salesforce:*.force.com*.salesforce.com*.salesforceliveagent.com (Necessary if you are using Live Agent, Omni or SOS)*.visualforce.com*.documentforce.com*.lightning.com*.salesforce-communities.com (Necessary if you are using Communities or Site.com)*.forceusercontent.com*.forcesslreports.com *.salesforce-hub.com (Necessary for Customer 360)*.trailblazer.me
I know it’s a pretty old thread, but still would like to add: Example:
1. If a child record (like a Contact or Opportunity) is deleted and the parent record is subsequently deleted (Like the Account), the child record is permanently deleted. Even if the parent record is undeleted, the child record cannot be recovered, but if the child record is undeleted first this won’t happen. 2. When …
Variations of Deletion behaviour in Salesforce and Rollback option Read More »
We often get requirement to move articles/Knowledge from any platform to Salesforce but somehow we miss inline links to update. This script is just a quick way to find such affected articles: String artIds = ”;for(Knowledge__kav k : [SELECT ArticleBody__c FROM Knowledge__kav WHERE Language=’en_US’ AND PublishStatus=’Draft’]){ if(k.Answer__c!= null && k.ArticleBody__c.containsIgnoreCase(‘help.company.com’)){ //system.debug(k.Id); …
How to find inline links/images in Salesforce knowledge using apex Read More »
