Freemium Einstein Features Included with Your Salesforce Edition For Service Cloud

Service Cloud Einstein Einstein Bots Unlimited 25 Einstein Bots conversations per user/per month Einstein Case Classification Enterprise, Performance, and Unlimited Editions Build one predictive model to recommend field values, in real-time, to your agents at no additional charge Einstein Article Recommendations Enterprise, Performance, and Unlimited Editions Unlimited for agent users Einstein Next Best Action Essentials, …

Freemium Einstein Features Included with Your Salesforce Edition For Service Cloud Read More »

Salesforce Diagramming Framework

Diagrams help drive key project decisions, align delivery teams, and help everyone understand where you’re going and what’s been done. Consistent, easy-to-understand diagrams are a critical part of project success. But there hasn’t been guidance from Salesforce on how to build great diagrams until now. 3 CONSIDERATIONS WHEN BUILDING SALESFORCE DIAGRAMS 1. You are managing …

Salesforce Diagramming Framework Read More »

Data Migration in Salesforce

“Data migration is the process of selecting, preparing, extracting, and transforming data and permanently transferring it from one computer storage system to another”  Most migrations take place through five major stages: Extraction: remove data from the current system to begin working on it. Transformation: match data to its new forms, ensure that metadata reflects the data …

Data Migration in Salesforce Read More »

How Salesforce Generates Love, Support and Respect Apart From Great Sales And Revenue!!

As we know Salesforce is synonym of success in the world of cloud technology and CRM platforms. A great platform that puts smile on everyone’s face – organization, customer, vendor, contractor and developers. It creates a unique ecosystem of diversified stakeholders with common goals of achieving great success! But does it only generate sales and …

How Salesforce Generates Love, Support and Respect Apart From Great Sales And Revenue!! Read More »

“This session is not valid for use with the REST API” while making query

DESCRIPTION This error you must be getting while making query developer console OR query using api. It’s because of fact that you don’t have permission to access org using API. SOLUTION If Issue is taking place in developer console Quick way to fix it to give permission “Use any API client” using profile or permission …

“This session is not valid for use with the REST API” while making query Read More »

How to get IP Address of Community User – Guest and Logged in Customer User

DESCRIPTION Tracing IP address of community is utmost requirement to achieve different goals like geo based technical support, spam protection and other security things. There are bunch of forum discussions related to this: https://developer.salesforce.com/forums/?id=9062I000000g56rQAA https://salesforce.stackexchange.com/questions/145145/how-to-get-ip-address-of-current-user-in-lightning-component https://salesforce.stackexchange.com/questions/246085/how-to-get-the-public-ip-address-of-current-user-in-lightning-component-hosted-o/246087 APPROACHES In order to solve this, simple approach is to get the IP address and store in any custom …

How to get IP Address of Community User – Guest and Logged in Customer User Read More »